At Extended Field Force we understand the pressure businesses are under to quickly respond to changing demands and needs. The Covid-19 pandemic of 2020 has illustrated an entirely new set of challenges- businesses have been forced to radically change operations/practices and many have had to close their doors while still being responsible for expenses and operational cost. These challenging times highlight the necessity of being streamlined scalable, and adaptable as a business.
Many businesses are reeling changing their common operations to remote, or their normal face to face transaction to more non social interactions.
Utilization of Temporary Service Technicians To Respond to Changing Business Environments
Field service technicians allow the quick adoption and installation of new business technologies including easily sterilized kiosk, remote networking computer systems, office equipment, POS solutions and more.
At Extended Field Force we specialize in mobilizing our field service technicians to meet the many needs of our clients. Our process allows the quick dispatch of qualified technicians at the drop of a hat. Our industry leading indemnification abilities equip your business with the piece of mind that work is being completed in a timely manor in a risk free environment.
What is a Service Technician?
Service technicians, also referred to as field service technicians, are responsible for providing different services, depending on their area of expertise; from diagnosing problems to making repairs or installing specialized equipment. Service technicians may work on a variety of equipment, appliances, automobiles, computers and many other pieces of technology.
Responsibilities for Service Technicians
- Install new products, and test them to ensure they are working correctly
- Educating the client on how to use and maintain their device
- Perform maintenance and provide customer support
- Diagnose problems and come up with solutions to repair them
- Order parts needed for repairs if needed
- Fill out detailed reports and keep records on services that have been performed
- Explain issues with equipment and repairs to customers
If your business needs to quickly respond to changing regulations: install order kiosk, computer software, site surveys, or any other business need EFF has the proven skills to help your business respond quickly and efficiently.