Field Installation, Service, and Repair

The EFF team responds to over 25,000 field support requests each year. These include guaranteed response times that vary by account and include product installation from original box shipment to operator instruction. Our blend of people and technical skills insure a best in class client experience for the end user. EFF can train OEM specific if required and has the tools to track call reporting, dispatch, or tailor a service process to support your business needs. This includes parts management, asset chain of custody tracking, or logistics support. 24X7 coverage needs can be supported as well.